As you’re probably aware, BT announced that the big ISDN switch off will happen by 2025, meaning any services on ISDN by this date will have to be forced onto a different platform. This may sound scary but it’s actually a brilliant change for all industries in the UK, opening up a whole new world […]
A stable economy is what gives the modern-day business a platform to prosper. With smooth cash flow, an increase in disposable income and financial stability, consumers are now more confident about their purchasing. Since the purchasing power of potential business prospects is more likely to increase. Small and medium-sized businesses a chance to see what […]
Yealink have once again outdone themselves proving they deserve to be the second-best selling VoIP phone manufacturer on the market. With their latest innovation of the Yealink Acoustic Shield proving to be a great new feature, both in our office and with some of our customers. It can be difficult to work from home with […]
With the increase in the significance of virtual meetings, the cost of conference calling is also skyrocketing. One of the major reasons for rapid growth and an increase in the use of teleconferencing is the ease of remote work. Combine it with global outsourcing and the adaption of teleconferencing is now a global phenomenon used […]
With so many different aspects to consider, running a thriving call centre can be a mammoth-sized task. Ensuring smooth operations and correct resource management is of paramount importance when it comes to running a successful call centre or hosted dialler. From experienced and well-trained staff to effective new technologies, using the right resources can go […]
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