The benefits of choosing a hosted phone system this spring

The benefits of choosing a hosted phone system this spring Despite persistently chilly winds and desperately cold sleet and snow that continue to batter our shores spring is on its way; we’ve seen the snowdrops to prove it. It can often be difficult to muster the enthusiasm, or money for making any big changes towards […]

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Why it’s the perfect time to blow away the winter blues with a hosted VoIP phone system

Why it’s the perfect time to blow away the winter blues with a hosted VoIP phone system Forget those long, hazy days of summer; winter is coming. While it can be tempting to hunker down with a mug of hot coffee and forget that the world exists for the winter, now is a fantastic time […]

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Using a VoIP system to monitor, barge and coach your staff

Using a VoIP system to monitor barge and coach your staff

Call recording is so important to businesses of all shapes and sizes. Each recording can be used for quality and training purposes, to address compliance or aid a staff appraisal, as well as helping managers to identify problematic staff members or lack of motivation. If you’ve not considered the prospect allow us to put it […]

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iPhone XS, Dual Sim, eSim, How it works

There are many articles on the web about this subject, many of them are US based and some of them I read during the process of getting my phone to work, there are some gotchas so I thought I would share my experiences to save other people some time and hassle. Here goes, iPhone XS, […]

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Hold it! The benefits of putting your customers on hold

As a customer you’ve no doubt heard it all before. Hold music, that is, and the benefits of putting your customers on hold. Whether you’ve rocked out to Greensleeves, enjoyed a rave to some 90’s trance, or listened, with increasing boredom to an easy-listening mash up the chances are you could identify a handful of […]

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