Browsing the Cloud category

Why it’s the perfect time to blow away the winter blues with a hosted VoIP phone system

Why it’s the perfect time to blow away the winter blues with a hosted VoIP phone system Forget those long, hazy days of summer; winter is coming. While it can be tempting to hunker down with a mug of hot coffee and forget that the world exists for the winter, now is a fantastic time […]

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Using a VoIP system to monitor, barge and coach your staff

Using a VoIP system to monitor barge and coach your staff

Call recording is so important to businesses of all shapes and sizes. Each recording can be used for quality and training purposes, to address compliance or aid a staff appraisal, as well as helping managers to identify problematic staff members or lack of motivation. If you’ve not considered the prospect allow us to put it […]

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Telephone resilience: Business continuity and how we can help

Today we’d like to talk to you about telephone resilience and business continuity; or, more accurately, how your business is likely to fair in the event of a communication failure. While we don’t wish to scare you, it’s a simple fact that bad things can happen to good people. It’s how you cope with such […]

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Landline numbers versus mobile numbers for small businesses

There can be little doubt that using a mobile number for your business has its advantages. Indeed, if your company operates using a mobile number you’ve perhaps noticed the freedom and flexibility that such a means of communication offers. However, it’s also true that mobile numbers have their disadvantages… An air of unprofessionalism The use […]

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ISDN and PSTN are going to be turned off, and it’s sooner than you think…

ISDN and PSTN are going to be turned off It’s hard to imagine that anything with the word ‘digital’ in its title could be about to become obsolete, but that will soon be the case for the Integrated Services Digital Network, or ISDN. First defined in the CCITT red book in 1988 the ISDN currently […]

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