Browsing the VoIP category

Hosted VoIP Phone System and why now is the time to switch from a traditional phone system

Why it's time to switch from a traditional phone system to a Hosted VoIP phone system

If you’re used to the features provided by your traditional phone system, which will probably include caller ID, call waiting, and voicemail, there’s every chance you’re confused by the need for change; if it ain’t broke, after all. However, you could make so much more of your business with a hosted VoIP phone system, which […]

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Is saving money the only reason to switch to a VoIP phone system?

Is saving money the only reason to switch to a VoIP phone system?

There’s no denying that switching to a VoIP phone system will save you money, or the fact that many people will choose to change over based on that feature alone; indeed, if you’re looking for a means of communication that’s going to reduce your monthly bills and give you a more reliable service you should […]

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The history of VoIP (Voice over Internet Protocol)

The history of VoIP (Voice over Internet Protocol)

The history of VoIP (Voice over Internet Protocol) During the course of this blog, and in our line of work, we talk a lot about the history of VoIP; and why wouldn’t we? It is at the heart of our business, after all. However, if you’ve stumbled upon this blog by accident, or are somewhat […]

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5 Tips for amazing customer service

5 Tips for amazing customer service

Any business that is truly worth its salt will constantly strive to improve its customer service; your customers are your biggest admirers, worst critics, and best opportunities for change, after all. Customer expectation has never been higher before, and the growth of social media and forums means that it’s more important than ever to please […]

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How easy is it to set up hosted phone systems?

How easy is it to set up a hosted phone system?

If you’ve taken the time to research hosted phone systems and have discovered a heap of benefits, but are still delaying the process, could it be that you’re concerned about the difficulties of installing such software? Perhaps you’re assuming that such a system will be expensive or complicated to install, or are worried about maintaining […]

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