8 things you need to know when choosing a PBX Telephone System

8 things you need to know when choosing a PBX Telephone System. As the title suggests this post will discuss some of the important factors that you’ll need to take into consideration when it comes to choosing your new PBX Telephone System; this isn’t a decision to take lightly, so follow this advice to refine your choices…

8 things you need to know when choosing a PBX Telephone System

8 things you need to know when choosing a PBX Telephone System Click To Tweet

1. What kind of business do you have?
Is yours the kind of business that would really benefit from a PBX Telephone system? Would you consider yourself to be a big fish, or a small fry? Analysing the kind of operation that you’re running will help immensely when it comes to choosing a new telecommunications system.

2. What do you need the PBX Telephone System to do?
What do you need your new PBX Telephone System to do for your business? Before choosing new software, first you MUST know what requirement, it is that you’re trying to fulfill. After all, how can you choose a new system without knowing what it should be able to do?

3. Who do you communicate with?
Much along the lines of identifying your system’s existing technology, it is also important to think about who’ll be using a new piece of software, and whom they will be talking to. Do their requirements match those that you’ve already identified? This will help you to limit your search for a new system.

4. Capability and capacity
It’s time to delve a little deeper into your current system; how many external lines and extensions do you have, and is this capacity expandable? PBX Telephone Systems work better the more flexible your system is; in order to know how such a system will improve operations, you first need to know what those are.

5. Your budget
While some PBX Telephone Systems cost more than others, you will have to factor investment costs, ownership charges, enhanced features, and infrastructural costs into your budget; there’s no point falling for a system if it’s way out of your range.

6. Desirable features
Okay, so you know why you need a PBX Telephone System, and what you’d like it to do, but are there any special features that would enhance your business? Instant messaging, video calls, security, and data management are often integrated within systems, but are they integral or costly extras?

7. How would a new system integrate with your current operations?
A PBX Telephone System can be integrated into all sorts of existing programs; do you know how you’d like it to work for you?

8. What would happen in case of an emergency?
We’ve all been there; that recurring nightmare of a power cut, flood, or fire that threatens our business, its operation, and our livelihood. How does a new telephone system fit into your disaster recovery plan? A PBX Telephone System will usually have integrated security software, and are thoroughly backed up, but it’s important to consider your contingency plans before committing to any complicated contracts.

If you have any queries regarding our software, or would like to find out how we can help your business, don’t ever hesitate to give us a call on 0333 002 0000; it may be the best phone call you make this week.

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