Okay, let’s start with a very basic introduction. What is a softphone? The chances are you’ve heard the term before, particularly if you’re a user of VoIP; a softphone, or software phone, is the technology that allows users to make phone calls online, via VoIP, rather than via a traditional landline. A softphone is designed to look, and behave a little like a normal telephone, and its interface features buttons much like you’d expect. The main difference, though, is that every call made via the softphone will be connected via the Internet, rather than a series of wires and a chunky desk phone. At VoxCloud we’re rather fond of our softphone – you could say it’s our business to care. Allow me to introduce a few of benefits to using a Softphone and I’m sure you’ll agree they’re the way forward…
The Top 5 Advantages of Using a Softphone Click To Tweet1. No hardware or wires
Okay, first thing’s first; wires. Up until now there’s a good chance that 95% of your office has been wires, some of which lead to very definite destinations, and others that seem to lie about with no purpose at all. That’s the problem, though; in order to enjoy the benefits of technology you usually need to put up with a few wires. Not with softphones, though! VoIP operates directly through your server using specially designed software, so there are no trailing wires, and no bulky pieces of hardware lurking around every corner. You won’t be completely wire-free, but it’s a start.
2. Complete flexibility
One of the benefits of losing wires is that you’re suddenly free to be a little more mobile. Perhaps you can continue a call as you wander across the office, or use your break times wisely to tie up loose ends and make that cup of tea you’ve been dying for. The great thing about being wire-free is that you’re suddenly able to operate how YOU want to; by all means make and take calls from the comfort of your own home, or catch up with the office if you’re away for a few days. Softphone technology is completely flexible, and can be installed on computers and smartphones. Suddenly the technology that allows you to communicate with the rest of the world is wherever you are.
3. Money saving
Softphone contracts operate rather differently to your average landline tariff. Rather than being charged for the minutes that you use, or the distances that you call across, VoIP communication is chargeable by the bandwidth that you use up. Since this is likely to be relatively low, your calls are instantly much cheaper. In addition softphone technology doesn’t require handsets or terminals, meaning that you save a tidy sum simply by losing the hardware.
4. A Softphone is scalable
Anyone who says that they’ve not really considered the future of their business, or its potential, is lying; companies should always be looking at the ways in which they can develop and become more prominent within their marketplace – how can you fulfill goals if you haven’t set any? One thing that often goes hand in hand with company growth is the employment of more staff members and, you can see where I’m going with this, more phones being set up for staff to use. With VoIP you can connect as many people as you need to via your servers. In addition, softphones will come with you if you ever need to relocate into a bigger premises, and there won’t be any need to upgrade your software, change your telephone number, or make any new installations.
5. VoIP is unifying
Video calls, conference calls, and long distance calls are supported by VoIP technology, ensuring that you can always be in contact with those you need to be. VoIP, and softphones, are an easy way for businesses to operate on a global level, and also enable your employees to share contacts, create new connections, and access the details of companywide clients and colleagues.
If you can think of any further advantages to a softphone, please let me know – we’re always looking for new ways to shout about our products and services! For your free trial of our VoIP software please call 0333 002 0000.
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