Regardless of their size, the devil is in the detail for all insurance companies; whether it pertains to homes, vehicles, health and lifestyle, or properties, the data that you collect on a daily basis is at the heart of your operation. Indeed, you simply couldn’t provide the services that you do without clear, concise communication. While you’ve no doubt become accustomed to the technology you’ve relied upon for the last few years, we’d like to introduce an alternative. The world of insurance is a fast-paced, competitive one, so you must take advantage of every opportunity that presents itself to you when it comes to improving business.
Our business is VoIP, or Voice over Internet Protocol phone systems. Allow me to introduce the many benefits that await those who make the switch. Such technology is suitable for insurance companies of every size, because…
Our VoIP services are offered without a contract, which means you can decide which features you’d like to take advantage of and how long you’d like them for. In the unlikely event that you discover VoIP isn’t for you, you’re free to change your mind. In addition, a VoIP service allows you to pay for what you use, and nothing more. Since calls are hosted online they work out far cheaper than those made via a traditional landline, regardless of where you’re calling. Insurance companies operating nationally, and overseas, will see an instant decrease in costs.
There’s a common misconception that VoIP phone systems are only viable for larger businesses and call centres, but that’s simply not the case. VoIP will add a professional edge to your start up, with hosted phone numbers that can use any number of prefixes. A VoIP system is the best way forward for small businesses, offering flexibility and scalability. Wherever your business is going, and however quickly it’s going to get there, a VoIP system can be adapted to support the needs of your company and its clients. Add the features you need, as you require them. Increase the number of VoIP handsets you possess as your business grows. It really is as simple as that.
With features such as call-back, conference calling, and hosted dialing, VoIP systems ensure you’re able to communicate with partners and clients with ease and efficiency. Calls are rarely missed, and those that are can be retrieved in seconds. It’s never been easier for businesses to communicate with their clients. VoIP also improves opportunities for businesses with multiple offices, keeping them in constant contact with one another. The service provides clarity, convenience, and continuity. At a time when it’s almost expected for businesses to provide multiple office locations, VoIP will improve your business’s collaborative efforts.
It’s common to send agents into the field, particularly when you’re in the business of assessing insurance claims and analysing data. So, how do you make sure they’re contactable at all times? With a VoIP hosted phone system your employees will be able to connect to the network no matter where they are. Such a system makes remote working not only plausible, but also productive. Indeed, numerous studies have found remote and home working to be incredibly efficient. Gone are the days when your agents needed to be sat within the same space in order for your team to operate effectively.
Our VoIP hosted phone systems are secure and reliable. In addition to improving the speed and efficiency with which your operatives can work, such systems can also increase productivity and staff morale. A team that is supported in every way possible is more likely to operate as one, and insurance companies will always rely on those at the heart of their business. There are numerous posts within this blog that discuss productivity, remote working, and the cost saving benefits associated with VoIP. Do take a look to reassure yourself that you’re making the right choice!
To find out how VoIP can benefit your insurance company please contact us. We cannot wait to introduce you to the wealth of benefits you’ll instantly receive as one of our customers.
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