Hosted phone systems: Voxclouds beginner’s guide

Hosted Phone systems… An introduction to  VoIP

So, you want to invest in a hosted phone system? Good idea! If you’re walking into the process relatively blindly, and with little idea of what’s out there, we suggest you read this handy guide we’ve compiled just for you. This may just be the best blog you read all day…

A few considerations to make…

How big is your business? How many calls do you make and receive? Are your calls to local customers and clients, national rate phone lines, or overseas? What is your communication budget, anyway? The kind of phone service you’re looking for will depend entirely upon how you use your phone network. We cannot hope to help you out unless you’re able to provide these kinds of details.

Can your network handle a hosted phone system?

Can your network handle the traffic you’re likely to create while making and receiving VoIP calls? Will your Internet connection provide the additional bandwidth you’re going to need in order to maintain a fast and efficient service? The chances are you’re considering a hosted phone system because you need to cut costs and improve reliability. However, it’s likely you’ll need to implement a few changes in order to make the most of your new service. Oh, and it’s worth hanging onto your Publicly Switched Telephone Network (PSTN) – at least, for the time being.

Choose the right VoIP phones

Think about the kinds of handsets your business requires. If you’re lucky, and operate a relatively small establishment, you may be able to get away with using your existing handsets and a VoIP adapter. Well, why spend money when you’re in the business of increasing profits? If you’re in the market for something a little more complicated there are literally hundreds of VoIP phones out there, each with an array of features that will benefit your business. Do you require conference calling, call logging, or callback? There’s also the option of using softphones, which are handy programs on your computer’s desktop. Undecided? Shop for VoIP phones here.

Think about virtual phone numbers

If you’ve never thought about using a virtual phone number, we suggest reading this blog post. Virtual phone numbers have considerable benefits for businesses of all shapes and sizes, regardless of where you’re based. Do you want to create a local presence and build a loyal following of customers from your town? Would you prefer to take on a professional appearance and choose a non-localised number? The task of choosing a phone number can often take longer than any other aspect of the hosted phone system. Take your time, and choose wisely.

Choose a hosted phone service provider

If you’ve stumbled upon this blog post in your quest to set up a hosted phone system, we’d like to think you’ve just found your hosted phone service provider; us. Voxcloud’s services are reliable and efficient, 100% scalable, and supported by a cloud infrastructure. With our service you’ll never be tied into a contract, and you’ll find your business cutting its costs, rather than corners. We strive to increase your productivity, sales, and call transparency, while making every step of setup as easy and painless as possible. Besides, we know our VoIP inside out. Isn’t that a reassuring thought?

We’re happy to provide advice on any aspect of hosted phone systems. When it comes to Voxcloud’s cloud VoIP phone system no previous knowledge is required; we can make setting up a hosted phone system quick, easy and, most importantly, painless. Voxcloud provides cloud phone systems, cloud contact centres and hosted dialing, SIP trunks, and virtual phone numbers. How can we be of assistance today?

Please contact us for a no-obligation quote, and advice regarding your VoIP journey.