9 ways you can boost productivity and drive sales through your business telephone system

A business telephone system can do so much more than ring. Choosing the right one for your company will improve customer service and the ways in which your business operates, reduce line rental costs, prevent missed calls, and, in many cases, increase your productivity and profits. So, how is this possible? For starters business telephone systems are designed to be flexible, cost effective, and efficient, and are specifically designed to cope with a business’s needs. Your business telephone system should work for you, not the other way round. There are numerous ways that a telephone system can boost your company’s sales and productivity, and not all of them will have crossed your mind before…

1. Integration

Installing a business telephone system will enable you to integrate your office phones and business mobiles on one number. Suddenly calls will be far more difficult to miss, and you’ll be able to access messages and important contacts even when you’re on the move.

2. Communicate with remote workers

Perhaps in a similar vein to integration, business telephone systems ensure that you can keep in contact with contractors and remote workers. Such systems will make your company more flexible, and specialised, and you’ll able to hire skilled workers, regardless of their location. Communicating via a business telephone system will create the illusion you’re your workforce is in the room with you, making meeting so much more convenient for all involved.

3. Control

Rather than following numerous wires, or needing the help of an expert, business telephone systems can be controlled conveniently via a desktop computer. Business has never been so easy to handle.

4. Freeing up your time

If you’re able to communicate with your entire workforce at the click of a button, access remote workers, or patch in a number of contacts during the same call you’ll immediately free your time for more pressing matters. Nothing drives productivity like spending more time on the jobs that really need to be done.

5. Cost effective

With much cheaper outlays, discounted line rental, and fewer maintenance costs, business telephone systems mean that you can plough your profits back into your company and clients, rather than spending your days being frustrated with a lacklustre service and wondering where your cash is disappearing to.

6. No pressure

Many business telephone systems are available without contracts, allowing you to pay only for what you use. Not only will this procedure reduce the pressure on your and your company, but also save you a great deal of money in the process.

7. Free calls between users

If you’re a franchise, part of a chain of offices, or need to be in constant contact with similar businesses, installing such a telephone system will often allow you to make free calls to those with the same software. When it’s so mutually beneficial, it’s well worth discussing the plausibility of a business telephone system with your best contacts.

8. Safety and reliability

Operating via cloud systems, and using the Internet, business telephone packages are often far more reliable, and secure, than the previously trusted landline. Specialised software, firewalls, and passwords will protect your technology, while system backups will enable you to retrieve data if the worst should happen and you lose power.

9. Insight

While the humble landline allows you to track your calls and telephone bills, a business phone system will keep an extensive database of the numbers you call, the people you communicate with regularly, and the amount everything is costing you – far more convenient than trawling a phone bill with a yellow marker. Not only will this help your business to run more efficiently, but also allow you to make changes if needed, and stay on top of every aspect of operations.

Hopefully, if you’re still unsure about installing a business telephone system, this blog post has done a little to convince you of its merits; it’s about time to consider making that change.